Info & Conditions
Booking conditions:
- During the winter season the use of the saunas is free from 5 pm to 8 pm except on Saturday.
- In the summer season you have to reserve it in advance (against surcharge).
- Use of the whirlpool and bathrobe at a small extra charge.
- New 2020:
- The new infrared sauna “Thera-Med“ have 2 places and it can be used at any time for free.
- New 2022:
- We have improved the internet connection. The Ultra broadband speed option in FWA is now active.
For a definately reservation we kindly ask you for a deposit (30% of the total amount).
Our bank details:
Name of our bank: Raiffeisenkasse Selva, Str. Meisules 211
IBAN Nr IT56S0823858890000300024244 (27 digits) Garni La Majon
SWIFT-BIC RZSBIT 21055
Please write: Motive of payment: Deposit (Caparra confirmatoria).
Pay the bill: We kindly ask you to pay the bill in cash or you to pay in advance any remaining amount by bank transfer.
EC-cards and credit cards are also accepted.
The local tax (not included in the price) will be levied at all lodging establishments, on a per-guest and per-overnight-stay basis. The amount is contingent upon the category of the establishment (respectively 2,00 € - 1,45 €). Children and adolescents under 14 years of age are exempt from levy. The local tax is payable upon departure and is listed separately on the invoice.
In case of cancellation of your reservation you will lost your deposit:
- in case of a cancellation of up to 3 month before the holiday beginning until 1 month before, you have to pay 40% of the entire arrangement price.
- in case of cancellation from 1 month until 1 week before arrival, 70% of the entire arrangement price will be charged.
- for cancellation under 1 week before arrival 100% of the entire arrangement price will be charged.
- in case of belated arrival or earlier departure, we calculate the entire reserved time of stay.
Please do not forget to think about taking out travel insurance.
Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.
No smoking rooms: You can smoke on your balcony.
In our house it is not allowed to smoke in the rooms, breakfast rooms, apartments and foyer.
Check in from 2:00 pm until 10:00 pm
Should you arrive after 7 pm, please inform us in advance
Check out until 10:00 am
Guest Pass
Upon completion of the accommodation contract, the Val Gardena Guest Pass (consequently Guest Pass) will be issued to the guest, which according to the decision of the South Tyrolean regional government No. 732/2022, is valid for the entire duration of their stay as well as from 0:00 on the day of arrival unto 24:00 on the day of departure.
The Guest Pass includes the use of all public transport within the “südtirolmobil” network area as well as additional services, which vary depending on the tourism organization. Detailed information can be found at: suedtirol-guestpass.info
The sole entity carrying the Guest Pass in South Tyrol is the Mobilitätskonsortium, appointed as the unified coordination point in accordance with the abovedecision of the South Tyrolean regional government by the Provincial Association of Tourism Organizations of South Tyrol on November 16, 2022.The details of the additional services associated with the Guest Pass and the conditions of use ofthe Guest Pass are communicated by the third party responsible for issuing and managing the Guest Pass. Detailed information is available at: suedtirol-guestpass.info